Field service management. Simplified.
Deisgned by engineers, for engineers.

Paperwork is a drag, but our docket system is geared towards getting all of the information you need, as quickly as possible.

With a few taps on a screen you can email your customers with a report of your field service, complete with signatures, forms, quotes & invoices while you're still on their doorstep.

It can also schedule the next field service date automatically, and keep track of which jobs have been invoiced.

With our drag-and-drop form builder, your engineers can send professional looking documents to your customers effortlessly, complete with their signature & your company letterhead & accreditations. Once you've created a form template in the builder, your engineers can use it time & time again.

We also have a number of pre-built templates available, such as fire alarm service & commissioning, firefighting equipment & emergency lighting forms.

Our sleek quotation system is purposely designed to save you bags of time & admin work.

Create & email quotes while strolling around your customer's site.

Link items from your inventory & create quotes without typing a single word.

A simple but effective invoicing system ideal for small businesses & sole traders.

Instantly generate invoices from quotes or dockets & email them along with your reports.

Record payments & manage overdues with a colour coded traffic light system.

A simple inventory system geared towards field service management. List the items you sell, default pricing & stock levels.

Link inventory items to your dockets, quotes & invoices to generate quick, seamless paperwork and save your engineers time.

Capture customer signatures on dockets & forms using your mobile device, or your customer's mobile device via the customer portal.

Your staff can also save their own signatures, so they're automatically applied to any forms or quotes they issue.

Allow your customers to view their service dates, dockets, forms, quotes & invoices through our customer portal.

Customers can also remotely sign dockets and forms from their mobile device.

Keep all of your customer's dockets, forms, quotes, invoices, target dates & personal pricing on a handy profile, complete with a map of their location.

Link any additional sites your customer owns/manages to their profile, so they all use the same invoicing address, allowing you (& your customer via the portal) to view the documents & service dates for all of their their properties from their main profile.

A simple but slick shared calendar, it's quick & easy to book any kind of event.

Link customers & service targets to the calendar & your bookings will appear in the work bank's traffic light system.

With month, week, day & list views, the calendar looks great on all devices.

Never miss another service. Our work bank colour codes upcoming services with a simple traffic light system, telling you where you need to be & what's already booked, months in advance.

Keep track of the hours worked by your staff by providing timesheets that they can fill out at the end of each day, based on your customised questions.

Approve, dispute or reject submitted timesheets, & view or print the totals hours of each staff member.

Our call out system allows you to assign call outs to engineers & email them with the details they need, or leave the call out open for any engineer to claim.

When an engineer responds to a call out, we'll email to let you know, and we'll email again when the job is complete.

We provide stats & graphs on most aspects of your field service work. We also provide stats & graphs to show how many call outs you respond to on time & how many service dates you miss, which is a requirement for many third party accreditors in the fire & security industry, such as BAFE & SSAIB.